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Commonly Asked Questions About Family Disputes

What is dispute resolution?

Well, what IS Dispute Resolution?
Dispute Resolution is the process of reaching some sort of settlement between you (and/or your organisation), and someone else (and/or their organisation). Usually, the best way to resolve a dispute is through direct negotiation with each other.

But when talks break down or there are some other barriers to discussion, then things can escalate very quickly and become hugely stressful.

So at times like these you need a professional by your side to help you reach a settlement in the way that's best for you. Welcome to ResoX. We're here to help you find the most suitable professional, as easily and as smoothly as possible.
So what is a DRP?
A DRP is a Dispute Resolution Professional. A DRP is an experienced and qualified professional lawyer, arbitrator, mediator or a conflict coach.

Every DRP we list features different combinations of qualifications, skills and experience, giving you the best possible opportunity to find the strongest and most appropriate DRP to help you.
What is AIDA?
AIDA is our AI (Artificial Intelligence) system. When you click on the "Solve My Problem" button, AIDA is activated to engage you in a conversation to find the DRPs who are most suitably qualified and experienced to help you with your dispute. AIDA uses large-language model processing, and we've given it a lot of training. We've been so successful in fact, that we use AIDA as the standard way to help our customers find the right DRPs to help.

Do note though that AIDA is just a computer solution; it can't give advice and it will never replace the real, human professionals who are our DRPs.
I sometimes see the same DRP twice in different roles. Is this right?
Some DRPs are professionally qualified in more than one role. For example, many of the lawyers we list are also trained and experienced mediators. So we allow them to list themselves separately for each of the main roles where they are qualified, because the experience and references they may wish to emphasise to you for each of their roles may be different.

There is however a maximum limit of two listings per DRP.
How does ResoX present the most suitable DRPs?
DRPs are able to list their services for each of their roles in only their top two areas of expertise. For example a DRP may be most skilled at, among other things, working on "business and contractual" and "property" disputes. We present a selection of DRPs that most closely match the criteria you select, plus other criteria such as the region or country where you'd need them to be to help you.

The DRPs are selected in RANDOM order, so that each suitable DRP has an equal chance of being displayed to you.
Does ResoX screen or audit its directory of DRPs?
No. Simply put, ResoX is a marketplace for people to be introduced to a set of suitable DRPs based on their search criteria. We aim to expedite the stressful process of researching and deciding on the professional help you require, and initiating stress-free contact. It is ultimately up to you and your selected DRPs to decide whether you are the right combination to work with each other.

ResoX cannot be held responsible for any misrepresentation of either or both DRPs and disputants. Please refer to Terms and Conditions / Disclaimer.
I’ve been issued with a letter of demand from a legal firm, what should I do?
Use our ResoX Dispute Advisor to decide on the dispute resolution process that best suits your needs and understand the pros and cons of each process.

Next use our ResoX Search to shortlist DRPs based on your search criteria and use our contact form to enquire about getting help. DRPs that you choose will then contact you for an initial discussion. You don't have to select anyone of course, and ResoX is FREE for you to use.
What sort of issues are suitable for ResoX?
Any business or personal dispute can likely be resolved by our DRPs here at ResoX. Examples might be a small business that is threatened with a lawsuit, a homeowner who has complaints against a building contractor, a business partnership that has turned bad or a person who feels they've been unfairly dismissed.

Big businesses have their own legal departments so they may not need ResoX. And if you have a small disagreement with your friend you probably won't need us either.

But for everyone else, ResoX helps you structure a way forward to resolve the problem with confidence and backup, where you otherwise may not know what to do.

About ResoX

What is ResoX all about?

ResoX is a powerful, innovative way of connecting individuals, small or medium-sized organisations who find themselves involved in disputes, with the most appropriately skilled and qualified Dispute Resolution Professionals, be they lawyers, arbitrators, mediators or conflict coaches.

Who is ResoX for?

Anyone who finds themselves subject to a claim from another person or organisation, or who wishes to pursue someone or another organisation can use ResoX to identify the right professional to help them from our extensive list of Dispute Resolution Professionals.

Is ResoX right for me?

If you or your organisation finds yourself in a dispute with another, and negotiation has broken down leaving the fear of an expensive escalation, then ResoX is your FIRST STOP to find the most appropriately qualified and experienced professional to help you.

 

You can start by answering our questions, beginning on the home page.

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