What advice do you give to businesses who want to resolve issues cost-effectively?

In our first “Disputes Demystified Campaign: Focus on Commercial Disputes” video, we hear from Mr Johnny Tan who has a wealth of experience as a #mediator, #arbitrator and adjudicator. #Commercialdisputes require an appreciation of the cost tradeoffs with desired outcomes. Johnny describes how #disputants can benefit from breaking down complex disputes into smaller issues before prescribing suitable processes to resolve them.

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